Refund policy

As Ayurvedic and homeopathy medicines differs from patient to patient and the formula is prepared according to the individual  patient so we do not avail any refund policy to our patients. We accept refund claims only if the order is cancelled before dispatch.

Canceling the order before medicine dispatch:

  • If you cancel your request for treatment soon after placing an order or before we process the disease details you send us in the form of a questionnaire reply,then 25% handling charges will be deducted.
  • After dispatching the medicines there will be no refund.
  • The refund will be made available from our Ajmer center office . The time taken to get refund may be dependent on the factors such as the credit card company, bank or other institutes, over which we may have no control.

 

How to request a refund

  • Patient is requested to produce a receipt of fees. No refund will be available without a valid receipt.
  • The refund may be given only by cheque in favour of the patient (or guardian) who have made the payment. No refund will be made by cash.  In case of unavailability of the accountant outside of office hours, the refund cheque will be sent by post to address within India.
  • Instruction about this Refund Policy has been displayed on the notice board.
  • Starting of treatment confirms that the patient has agreed to this Refund Policy.

Disclaimer

Astha Clinic and its Doctors are certified Homeopathic and Ayurvedic Practitioners and Physicians. We charge fee for Medical Advice. We are not manufacturers, sellers or traders of the medicines which are supplied to our registered patients by our concern.

Our Doctors recommend treatment based on their knowledge and experience gained in their respective stream. The treatment is advised based on the symptoms of diseases suffered by the patient and are custom made for every individual patient. Our medicines are provided to end consumers and are not meant to resale.  

The User can accept and agree to the Terms of Service by clicking on 'I accept'. However, if you place an online order, it will be assumed as your acceptance to our Terms and ConditionRefund & Cancellation policy, Privacy Policy and Delivery & Shipping Policy